We set up your plant
Your lines, machines and their sections, your people and their roles, and only the modules you choose. Each person sees what their role needs.
Four timestamps from breakdown to a confirmed fix
An operator raises the alert at the line and a technician answers it in minutes. SPANNER stamps every step, so response time, repair time and downtime are measured, not estimated. Scroll to follow one incident.
Open
Filler 3 · Jam at infeed
Line 2 · Bottling · Raised by K. Morgan, operator
- T1Alert sent07:42
- T2Tech responding07:45 · 3 min
- T3Report submitted08:00 · 15 min repair
- T4Confirmed08:06 · 24 min down
Every phone on the maintenance team buzzes with the machine, the fault and who raised it.
An operator raises the alert from the line
Two taps on a phone or a shared screen. The alert names the machine and the fault, and goes to every technician on shift as a push notification.
A technician takes it, and the clock starts
Response time is recorded the moment someone presses Respond, so managers see who answered and how fast, shift by shift.
The fix is written up at the machine
Cause, action taken and parts used go into the report, and the parts come out of stock. Nobody re-types it into a spreadsheet later.
The supervisor confirms, and the numbers update
Downtime, MTTR and MTBF recalculate for the machine and the line, and the record is ready for the monthly report in Word, Excel, PDF or PowerPoint.
